Privacy Policy

1. Information we collect

We collect information you provide directly and a limited amount of information automatically when you use our site.

Information you give us

• Account details — your name, email address, and password when you create a member account.
• Profile & service details — phone number, vehicle (make/model), and service address you add to your profile so we can schedule and perform detailing.
• Membership & booking requests — the plan or service you select and any requests you submit.
• Deal alerts — your email address if you opt in to receive special offers.
• Communications — information you share when you contact us by email, phone, or message.

Information collected automatically

• Usage & device data — such as your IP address, browser type, pages viewed, and general interaction data, collected through standard web logs and similar technologies.

Payment information

Membership billing is processed by our third-party payment provider (Stripe). When you check out, your card details are entered on the provider's secure pages — we do not collect or store full card numbers on our website.

2. How we use your information

• To create and manage your member account and profile.
• To schedule, perform, and follow up on detailing services at your vehicle and address.
• To process membership and service requests and arrange billing.
• To respond to your questions and provide customer support.
• To send service-related messages and, if you opt in, promotional offers and deal alerts.
• To operate, maintain, secure, and improve our website and services.
• To comply with legal obligations and enforce our Terms of Service.

3. How we share your information

We do not sell your personal information. We share it only as needed to run our business:

• Service providers — trusted vendors who help us operate, such as our website hosting, account/database provider, and payment processor (Stripe). They may access information only to perform services for us.
• Legal & safety — when required by law, subpoena, or to protect the rights, property, or safety of S3XY Detailers, our customers, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies & tracking technologies

Our website uses cookies and similar local-storage technologies to keep you signed in, remember your preferences, and understand how the site is used. Most browsers let you block or delete cookies through their settings; note that disabling them may affect features such as staying logged in to your member account.

5. Data retention

We keep your information for as long as your account is active or as needed to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account information at any time (see "Your rights & choices").

6. Data security

We use reasonable administrative and technical measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please use a strong, unique password and keep your login credentials confidential.

7. Your rights & choices

• Access & update — view and edit your profile information any time from your member dashboard.
• Deletion — request that we delete your account and associated personal information by contacting us.
• Marketing opt-out — unsubscribe from promotional emails using the link in those emails or by contacting us. We may still send essential service messages.
• Cookies — manage cookies through your browser settings.

To exercise any of these rights, email us at info@s3xydetailers.com.

8. Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

9. Third-party links

Our site may link to third-party websites (such as our social media pages). We are not responsible for the privacy practices of those sites; we encourage you to review their policies.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above and post the updated version on this page. Your continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

11. Contact us